Rewards Terms
This page spells out exactly how earning and cashing out work on LootPup. It's written to be read, not skimmed — most support questions are answered here.
1. How balances work
- Your balance is shown in US dollars. Internally it's tracked to the cent.
- Every change to your balance is a recorded entry (earn, bonus, adjustment, hold, release) that you can see in your activity history.
- Balances are promotional credits issued by LootPup. They are not money, are not insured, do not earn interest, and cannot be transferred to another user.
2. Earning
- Each offer states its requirements (for example "reach level 20 within 14 days") and its reward. Complete the requirements as stated and the Partner verifies the completion.
- Credits usually appear within minutes of verification. Some Partners verify in batches; allow up to 48 hours, and up to 7 days for milestone-based game offers, before contacting support.
- Holds: a new credit is pending until the Partner's reversal window has safely passed, then becomes available to withdraw. Hold length depends on the Partner and offer type (usually 7 days on a new account), and shortens as your account builds a clean history. The app shows how much is pending and when it clears.
- Rewards shown are the amounts credited to you. LootPup retains the difference between what a Partner pays us and what we credit; we don't take anything out of a credited amount later.
- Referral bonus: when someone joins with your invite link, links an Apple or Google sign-in and reaches $5.00 in cleared (no longer pending) offer or survey earnings, you and they each receive the bonus shown in the app (currently $5.00). One bonus per invited person. No bonus is paid where the two accounts share a device, network, payout destination or other identifier, where the invited account has reversed earnings, or where either account is closed or under review. Referral bonuses clear a hold like any other credit.
- Referral and promotional bonuses are credited under the conditions stated when offered and may be changed or withdrawn for future activity at any time.
3. Missing credits
If a completion hasn't credited after the windows above, email support@lootpup.com with the offer name, the date you completed it, and a screenshot showing the requirement met (e.g. the level screen). We'll raise it with the Partner. Partners have the final say on verification; LootPup can't credit a completion the Partner does not confirm.
4. Reversals
Partners can reverse a completion after crediting it — most commonly for a free trial cancelled within the trial period, a refunded purchase, or a completion later judged to be fraudulent or duplicate — for up to 90 days after the completion occurs or is discovered. When that happens the matching amount is deducted from your balance and appears in your history as an adjustment. If your balance has already been cashed out, your balance goes negative and the reversal is applied against future earnings.
5. Cash outs
- Minimum: $20.00. Maximum: up to $500.00 per request; new accounts have a lower daily limit (see "Limits grow with history"). These may change; your current limits are always shown on the Cash out screen.
- Verification: an Apple or Google sign-in must be linked before you start earning, and your LootPup card must be in Apple Wallet or Google Wallet before your first cash out.
- One payout destination per account. Your first payout destination is bound to your account and cannot be used by any other account. Changing it pauses cash outs for a security hold.
- Limits grow with history. New accounts have a lower daily cash out limit and longer holds; both improve as cash outs clear without reversals.
- Methods: PayPal, Visa prepaid card, Amazon gift card, Roblox gift card. Availability may vary by country.
- Holds: when you request a cash out, the amount is immediately moved from your available balance into a hold. One cash out can be open at a time.
- Review and timing: you can cash out only from your available balance, after new earnings clear their hold period (longer while your account is new). Every request is reviewed by a real person, and approved cash outs are sent once that review is complete. Delivery time depends on the method. Visa prepaid cards and gift cards are emailed; PayPal payments go to the PayPal email you entered.
- Rejected requests: if a request is rejected (for example, an invalid PayPal email), the held amount is returned to your available balance with a note explaining why, and you can request again.
- Wrong destination: payments sent to a destination you entered incorrectly cannot be recalled. Double-check before submitting.
6. Fraud and account integrity
To keep offers available and well-paid for everyone, we enforce the following. Breaking them forfeits your balance and closes your account:
- One account per person and per device, on your own phone (not a computer), in the United States or Canada (excluding Quebec).
- No VPNs, proxies, iCloud Private Relay, emulators, virtual machines, rooted/jailbroken devices, Linux, device-ID changers, cheat software, bots, or generative AI or automated tools used to complete offers, answer surveys or get around tracking.
- Allow tracking when an offer needs it. Completions a Partner can't track can't be credited.
- Follow each offer's own terms, and only install an app you've never installed before, on any device.
- Offers requiring a new user must be completed as a genuinely new user of that app.
- No completing offers for others, buying or selling accounts, or referral self-dealing.
Accounts flagged by a Partner or by our own checks may have cash outs paused while we investigate. We'll tell you when that happens and what we need from you.
7. Paid to Scroll
Paid to Scroll is a separate LootPup program (added October 20, 2026). These terms apply to it on top of the rest of these Rewards Terms. By applying, you agree to them.
- Applying: you can apply once your account has earned $20.00 in total on LootPup, as shown in the app. One application per person and per account.
- Not everyone is accepted. Spots are limited. Reaching $20.00 or applying does not guarantee a place. We choose participants at our discretion, based on things like available spots, region, device and account history (including fraud flags and reversals), and we may not give a reason.
- Your earnings are yours either way. Accepted or not, everything you've earned stays in your balance and can be cashed out under section 5. Applying costs nothing.
- The decision: we tell you on your LootPup card and in the app.
- How it pays: if you're accepted, the program's activities, rewards and limits are shown in the program before you start. No particular amount of earnings is guaranteed.
- Fair play: section 6 applies. Automated scrolling, bots, emulators or more than one account remove you from the program and may forfeit rewards earned in it.
- Changes: we may change, pause or end Paid to Scroll, or the number of spots, at any time. Ending it doesn't affect credits already in your balance.
8. Inactivity
Balances on accounts with no activity for 12 months may be forfeited after we email the address on file with 30 days' notice.
9. Changes
We may change reward amounts, offers, limits, methods, and these Rewards Terms at any time. Changes don't affect credits already in your balance.
Questions
support@lootpup.com — include your account ID (shown at the bottom of Account) for the fastest answer.